Privacy policy

Ideal Royal Crown Logistics Limited ("IRCL", "we") respects your privacy. This policy explains what information we collect through this website and our services, and how we use it.

Information we collect

Enquiry details you send us: when you use our quote or contact forms, the information you enter is sent to us by WhatsApp or email from your own device. This website itself does not store your form entries on a server.
Shipment tracking lookups: when you track a shipment, the reference number you enter is sent to our tracking system to find your shipment's status. Lookups are rate-limited to protect customer data.
Business information for our services: documents and details you provide so we can clear and move your cargo (for example invoices, packing lists and regulatory certificates). We use these only to perform the services you engage us for and to meet our legal obligations to the Nigeria Customs Service and other authorities.

How we use information

We use the information you provide to respond to enquiries, prepare quotations, perform clearing, forwarding and logistics services, meet regulatory requirements, and keep proper business records. We do not sell personal information.

Sharing

Shipment information is shared with the parties necessary to move your cargo (such as the Nigeria Customs Service, regulatory agencies, shipping lines, airlines, terminals and transporters), and only to the extent the shipment requires.

Retention & security

Business and customs records are retained for the periods required by Nigerian law and good practice, and protected with appropriate technical and organisational measures.

Your choices

You may contact us at info@idealroyalcrown.com to ask what information we hold about you, request corrections, or ask for information to be deleted where the law permits.

Contact

Ideal Royal Crown Logistics Limited, 40 Airport Road, Mafoluku-Oshodi, Lagos, Nigeria · +234 803 474 1503 · info@idealroyalcrown.com